Trust Ayin Status

All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational

CIM3 Operational

CIM5 Operational

CIM6 Operational

MOVEit SFTP (secure.phtech.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 12, 2026

No incidents reported today.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

CIM 3 Maintenance

Completed - The scheduled maintenance has been completed.
Mar 6, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:30 PST

Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:59 PM on Thursday (3-5-2026).
Feb 19, 16:45 PST

Mar 5, 2026

Mar 4, 2026

CIM 6 Maintenance

Completed - The scheduled maintenance has been completed.
Mar 4, 23:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:31 PST

Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (3-4-2026)
Feb 19, 16:39 PST

CIM System Maintenance (Supporting System)

Completed - The scheduled maintenance has been completed.
Mar 4, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:30 PST

Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (3-4-2026).
Feb 19, 16:37 PST

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

CIM 1 Maintenance

Completed - The scheduled maintenance has been completed.
Feb 26, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:30 PST

Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:59 PM on Wednesday (2-26-2026).
Feb 19, 16:34 PST