All Systems Operational
About This Site
Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.
CIM1
Operational
CIM3
Operational
CIM5
Operational
CIM6
Operational
MOVEit SFTP (secure.phtech.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CIM 5 Maintenance Jun 3, 2026 22:00-23:00 PDT
We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (6-3-2026).
Posted on May 27, 2026 - 11:55 PDT
Posted on May 27, 2026 - 11:55 PDT
CIM 3 Maintenance Jun 4, 2026 22:30-23:30 PDT
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (4-30-2026).
Posted on May 27, 2026 - 13:17 PDT
Posted on May 27, 2026 - 13:17 PDT
CIM 6 Maintenance Jun 8, 2026 22:00-23:00 PDT
We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Monday (6-8-2026)
Posted on May 27, 2026 - 13:19 PDT
Posted on May 27, 2026 - 13:19 PDT
CIM System Maintenance (Supporting System) Jun 8, 2026 22:00-23:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
May 27, 2026 - 13:20 PDT
May 27, 2026 - 13:20 PDT
Scheduled -
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 10:00 PM to 11:00 PM on Monday (6-8-2026).
May 27, 2026 - 13:20 PDT
May 27, 2026 - 13:20 PDT