All Systems Operational

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Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational
CIM3 Operational
CIM5 Operational
CIM6 Operational
MOVEit SFTP (secure.phtech.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Secure SFTP (MOVEit) Scheduled Maintenance Oct 29, 2026 17:00-18:00 PDT

Scheduled - Ayin/PH TECH will be performing scheduled maintenance on Secure SFTP (MOVEit). Access to services will be temporarily suspended during this period.
Oct 28, 2026 - 11:18 PDT

CIM 3 Maintenance Oct 29, 2026 23:00 - Oct 30, 2026 00:00 PDT

We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Thursday (10-29-2026).
Posted on Oct 21, 2026 - 09:31 PDT

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

CIM 6 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 22:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:30 PDT
Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (10-28-2026)
Oct 21, 09:19 PDT
CIM System Maintenance (Supporting System)
Completed - The scheduled maintenance has been completed.
Oct 28, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:31 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (9-30-2026).
Oct 21, 09:16 PDT

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

CIM 5 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:01 PDT
Scheduled - We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (10-21-2026)
Oct 21, 16:34 PDT
CIM 1 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:00 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (10-21-2026).
Oct 21, 08:54 PDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

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