All Systems Operational
About This Site
Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.
CIM1
Operational
CIM3
Operational
CIM5
Operational
CIM6
Operational
MOVEit SFTP (secure.phtech.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CIM 6 Maintenance Jul 22, 2026 22:00-23:00 PDT
We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (7-22-2026)
Posted on Jul 17, 2026 - 16:31 PDT
Posted on Jul 17, 2026 - 16:31 PDT
CIM System Maintenance (Supporting System) Jul 22, 2026 22:00-23:00 PDT
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (7-22-2026).
Posted on Jul 17, 2026 - 16:33 PDT
Posted on Jul 17, 2026 - 16:33 PDT
CIM 1 Maintenance Jul 23, 2026 23:00 - Jul 24, 2026 00:00 PDT
We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (7-23-2026).
Posted on Jul 17, 2026 - 16:38 PDT
Posted on Jul 17, 2026 - 16:38 PDT
CIM 5 Maintenance Jul 29, 2026 22:30-23:30 PDT
We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Wednesday (7-29-2026)
Posted on Jul 17, 2026 - 18:32 PDT
Posted on Jul 17, 2026 - 18:32 PDT
CIM 3 Maintenance Jul 30, 2026 11:00-12:00 PDT
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Thursday (7-30-2026).
Posted on Jul 17, 2026 - 18:46 PDT
Posted on Jul 17, 2026 - 18:46 PDT