All Systems Operational
About This Site
Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.
CIM1
Operational
CIM3
Operational
CIM5
Operational
CIM6
Operational
MOVEit SFTP (secure.phtech.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CIM 1 Maintenance Oct 21, 2026 22:00-23:00 PDT
We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (10-21-2026).
Posted on Oct 21, 2026 - 08:54 PDT
Posted on Oct 21, 2026 - 08:54 PDT
CIM System Maintenance (Supporting System) Oct 28, 2026 21:30-22:30 PDT
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (9-30-2026).
Posted on Oct 21, 2026 - 09:16 PDT
Posted on Oct 21, 2026 - 09:16 PDT
CIM 6 Maintenance Oct 28, 2026 21:30-22:30 PDT
We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (10-28-2026)
Posted on Oct 21, 2026 - 09:19 PDT
Posted on Oct 21, 2026 - 09:19 PDT
CIM 3 Maintenance Oct 29, 2026 23:00 - Oct 30, 2026 00:00 PDT
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Thursday (10-29-2026).
Posted on Oct 21, 2026 - 09:31 PDT
Posted on Oct 21, 2026 - 09:31 PDT