Trust Ayin Status

All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational

CIM3 Operational

CIM5 Operational

CIM6 Operational

MOVEit SFTP (secure.phtech.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

CIM 5 Maintenance

Completed - The scheduled maintenance has been completed.
Oct 31, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 22:00 PDT

Scheduled - We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Friday(10-31-2025).
Oct 31, 14:37 PDT

Oct 30, 2025

CIM 3 Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:30 PDT

Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (10-30-2025).
Oct 17, 14:35 PDT

Oct 29, 2025

CIM System Maintenance (Supporting System)

Completed - The scheduled maintenance has been completed.
Oct 29, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:30 PDT

Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (10-29-2025).
Oct 17, 14:21 PDT

CIM 6 Maintenance

Completed - The scheduled maintenance has been completed.
Oct 29, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:00 PDT

Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (10-01-2025)
Oct 17, 14:27 PDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.