Trust Ayin Status

All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational

CIM3 Operational

CIM5 Operational

CIM6 Operational

MOVEit SFTP (secure.phtech.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 13, 2026

No incidents reported today.

May 12, 2026

CIM is unavailable.

Resolved - This issue has been fixed and the incident is resolved. CIM 1, 3 and 5 are back up and running.
May 12, 23:25 PDT

Identified - CIM 1, 3 and 5 are currently unavailable. We have identified the issue and are working to resolve it as soon as possible.
May 12, 21:18 PDT

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

CIM 3 Maintenance

Completed - The scheduled maintenance has been completed.
Apr 30, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 22:30 PDT

Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (4-30-2026).
Apr 17, 16:43 PDT

Apr 29, 2026

CIM 6 Maintenance

Completed - The scheduled maintenance has been completed.
Apr 29, 23:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:01 PDT

Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (4-29-2026)
Apr 17, 16:41 PDT

CIM System Maintenance (Supporting System)

Completed - The scheduled maintenance has been completed.
Apr 29, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:00 PDT

Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (4-29-2026).
Apr 17, 16:42 PDT