All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational
CIM3 Operational
CIM5 Operational
CIM6 Operational
MOVEit SFTP (secure.phtech.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CIM 5 Maintenance Sep 2, 2026 22:00-23:00 PDT

We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (9-2-2026)
Posted on Aug 21, 2026 - 15:35 PDT

CIM 1 Maintenance Sep 3, 2026 23:00 - Sep 4, 2026 00:00 PDT

We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Thursday (9-3-2026).
Posted on Aug 21, 2026 - 15:37 PDT
Aug 27, 2026
CIM 3 Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 20:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 19:00 PDT
Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 7:00 PM to 9:00 PM on Thursday (8-27-2026).
Aug 21, 14:55 PDT
Aug 26, 2026
CIM 6 Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:00 PDT
Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (8-26-2026)
Aug 21, 14:37 PDT
CIM System Maintenance (Supporting System)
Completed - The scheduled maintenance has been completed.
Aug 26, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:01 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (8-26-2026).
Aug 21, 14:33 PDT
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

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