All Systems Operational

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Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational
CIM3 Operational
CIM5 Operational
CIM6 Operational
MOVEit SFTP (secure.phtech.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
CIM 3 Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (4-2-2026).
Mar 19, 15:49 PDT
Apr 1, 2026
CIM System Maintenance (Supporting System)
Completed - The scheduled maintenance has been completed.
Apr 1, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:00 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (4-1-2026).
Mar 19, 15:37 PDT
CIM 6 Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:01 PDT
Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (4-1-2026)
Mar 19, 15:39 PDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
CIM 1 Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Wednesday (3-26-2026).
Mar 19, 15:26 PDT
Mar 25, 2026
CIM 5 Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 PDT
Scheduled - We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Wednesday (3-25-2026).
Mar 19, 15:24 PDT
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

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