All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 31, 2025

No incidents reported today.

Oct 30, 2025
CIM 3 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (10-30-2025).
Oct 17, 14:35 PDT
Oct 29, 2025
CIM System Maintenance (Supporting System)
Completed - The scheduled maintenance has been completed.
Oct 29, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:30 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (10-29-2025).
Oct 17, 14:21 PDT
CIM 6 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:00 PDT
Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (10-01-2025)
Oct 17, 14:27 PDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
secure.phtech.com CAPTCHA Verification
Completed - The scheduled maintenance has been completed.
Oct 24, 15:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 14:50 PDT
Scheduled - Ayin has updated the login page at https://secure.phtech.com to require a CAPTCHA verification for all users. Unfortunately, this change was necessitated due to an increase in non-human (bot) activity threatening the site. This change will help prevent brute force attacks against our website and provide necessary safeguards for the data we hold. Once the CAPTCHA is passed, it will not be required for another 4 hours for a given client. Ayin will continue to review and monitor traffic, making any additional adjustments to these configurations as necessary over time. If you have any troubles, please contact us at help.ayin.com.

This change does not affect utilizing SFTP to access the site.
Oct 24, 14:48 PDT
Oct 23, 2025
CIM 5 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 PDT
Scheduled - We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Thursday (10-23-2025).
Oct 17, 10:33 PDT
Oct 22, 2025
CIM 1 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Wednesday (10-22-2025).
Oct 16, 16:42 PDT
Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

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